Privacy Policy

1. Scope and Acceptance

By accessing and using our platform, you acknowledge that you have read and accepted this Privacy Policy.

If you do not agree with this Privacy Policy, please discontinue use of our services.

2. User Account Information

To use certain features, you may need to create an account, and we may collect basic account information such as your email address.

You are responsible for maintaining accurate account information and safeguarding your account credentials.

3. Service Usage and Subscription Information

We may process subscription details, usage records, and access logs required to operate the service.

During service usage, we may process information such as timing and method of use, prompts entered into the service, and generated outputs for service delivery and quality improvement.

These data are used only to provide plan features, billing support, and customer assistance.

4. Information We Collect Automatically

When you use our website or services, certain information may be collected automatically through the service infrastructure.

Automatically collected information may include access logs, device/browser information, usage times and patterns, and performance/error diagnostics.

5. Cookies and Similar Technologies

We may use cookies and similar technologies to provide core functionality, support security, improve usability, and analyze traffic.

A cookie is a small file placed on your device. You can refuse or delete cookies in your browser settings, but some features may not work properly.

Cookies may include session cookies, which are deleted when you close your browser, and persistent cookies, which remain for a period of time.

• Necessary cookies: account authentication, session maintenance, and fraud prevention
• Functional cookies: remembering user choices such as language and preferences
• Performance/analytics cookies: traffic analysis, feature improvement, and response testing
• Cookie consent cookies: storing whether cookie use has been accepted

6. Payment Information Processing

You are charged based on the subscription plan you select at the beginning of each billing cycle.

Sensitive payment details are processed by payment providers, and we only access the minimum payment-related information required for service operations.

7. Purpose of Data Use

Collected information is used for service delivery, account management, billing, security monitoring, issue response, and customer support.

We do not use personal information beyond what is permitted by applicable law or your consent.

8. Intellectual Property and Content Rights

All intellectual property rights in our platform, including software, content, and trademarks, are owned by us or our licensors.

You may not copy, modify, distribute, or sell any part of the platform without our prior written consent.

9. Limitation of Liability and Access Restriction

To the extent permitted by law, we may limit liability for damages arising from use of the platform.

If violations of our terms or policies are identified, we may restrict access or take account actions without prior notice.

10. Changes to This Policy

We may update this Privacy Policy from time to time.

Continued use of the service after changes constitutes acceptance of the updated policy.

11. Email Communications

We may collect your email address and send product updates, operational notices, and promotions related to Eluvit.